Dreams Tulum Resort & Spa, Tulum - Reviews, Rooms Options & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Resort

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Dreams Tulum Resort & Spa offers a unique all-inclusive experience framed by ancient Mayan culture, nestled between lush tropical gardens and stunning Caribbean beaches. The resort emphasizes sustainability and wildlife protection, showcasing environmental awareness through its KKR Eco-Innovation Award. Recognized with the AAA Four Diamond award, it features luxurious accommodations and diverse amenities for all ages. With proximity to Tulum's historical ruins, this resort combines modern luxury with cultural richness.

Location

Located in Tankah Bay, Dreams Tulum Resort & Spa is a short distance from the ancient Mayan ruins and the vibrant town of Tulum. The region provides a blend of tranquil beach access with local attractions and cultural experiences. Guests enjoy easy access to transportation options that facilitate exploration of the Mayan Riviera, allowing for outings to nearby eco-parks and scenic locations.

Rooms

The resort offers 432 exquisitely furnished rooms, including Preferred Club suites, extensive in-room amenities, and views of either the garden or ocean. Each suite boasts contemporary decor, elegant furniture, and various configurations like king or two double beds. Notably, swim-out rooms allow for direct access to a refreshing swimming pool from private terraces, enhancing the luxury experience.

Eat & Drink

The resort is home to six a la carte restaurants serving a variety of cuisines including Mexican, Japanese, and Italian, complemented by a buffet and casual eateries. Breakfast options are plentiful, featuring both buffet-style and à la carte dining. Signature restaurants elevate the culinary experience with gourmet dishes and unique atmospheres, while room service provides 24-hour convenience for guests.

Leisure & Business

The resort features two pools, including a family-friendly splash park, providing diverse leisure activities for guests of all ages. Water sports such as windsurfing and snorkeling are available, along with an Explorer's Club for Kids and a Core Zone Teens Club offering organized activities. Additionally, the Dreams Spa by Pevonia, set within serene jungle cabins, offers wellness treatments and traditional Mayan ceremonies.

View all

Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Club Oceanfront Junior Suite

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Deluxe Double Room

Max:

2 persons

42 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

Deluxe Triple Room

Max:

3 persons

42 m²

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Tulum 5.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 33.7 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Excellent Service!

“The service quality was outstanding, making each interaction enjoyable and memorable.” view full review

Beautiful Room!

“Our room was beautifully decorated, providing a cozy and inviting atmosphere throughout our stay.” view full review

Diverse Dining!

“The all-inclusive dining options were varied, and I particularly enjoyed the exquisite Italian and French restaurants.” view full review

Accessible Fun!

“The facilities were thoughtfully designed, ensuring that everyone could enjoy the beautiful surroundings comfortably.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Tennis court
Golf course
Table tennis
Fishing

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Map view

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

City landmarks

Beach

Tulum Archaeological Site

3.2 mi

Labna-Ha Magic Mayan World

2.1 mi

Tulum

Casa Cenote

1.9 mi

Tulum

Cenote Abejas

2.1 mi

Cenote Tortugas

2.2 mi

Carretera Federal Tulum - Playa Del Carmen

Parque De Cenotes Yax-Muul

2.7 mi

Km 240 Carretera Federal Chetumal-Puerto Juarez Chemuyil

Jungla Maya Native Park

2.7 mi

Bahias de Punta Soliman

2.8 mi

Amusement & Theme Parks

Tankah

3.0 mi

Av. Tankah

Cenotes Tankah

2.9 mi

Calle Yalku Manzana10

Balam Art On Feathers

3.3 mi

Highway Cancun - Tulum Oficina 101-A Col. Centro

Tulum Tower

3.3 mi

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

4.1 mi

Carretera Tulum-Cancun km 115-116 Rancho la Teresita

Cenotes Park Hidden Treasures

4.3 mi

Beach

Cenote Manati

12.8 mi

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the resort and would come back

Exceptional staff service

Charming older property

Beach seaweed issue

Limited food variety

8.2/10

Great

Rooms

7.9

Location

8.6

Service

8.8

Dining

6.4

Mark

United States of America, January 2025

8.6/10

My stay at the hotel was simply wonderful! The staff went above and beyond to make us feel welcome, and I loved the engaging activities they offered. The location is beautiful, with well-maintained grounds and clean beaches. However, the dining options could be improved, as some were just average. Overall, great value for an enjoyable vacation experience!

Rooms

8.0

The rooms were nice but not spectacular; they were clean and comfortable with a lovely view of the gardens.

Service

10.0

The service was professional and friendly throughout our stay, especially at the restaurants and bars.

Location

9.0

The hotel is beautifully situated, with tropical gardens and easy access to Tulum and cenotes; however, there was some seaweed on the beach that could be a nuisance.

Dining

7.0

Dining was mostly excellent, but I was surprised there wasn't lobster available at any restaurant. The specialty dining options were a definite highlight.

Facilities

9.0

The facilities were great, featuring lovely pools and a charming atmosphere throughout the hotel.

Jordan

United Kingdom, January 2025

8.8/10

I had an incredible experience at Dreams Tulum! The resort is beautifully maintained with fantastic service from attentive staff. The food was outstanding, although it could benefit from more variety at times. Despite the bustling atmosphere during spring break, I found plenty of quiet spots to relax. The facilities are top-notch, and getting around the expansive property was manageable. Overall, it’s a wonderful resort that offers good value for money.

Rooms

8.0

Our oceanfront room was spacious and comfortable, with a lovely view from the balcony. The king-size bed was a highlight, but the jetted tub was a bit small for two.

Service

10.0

The service was exceptional! The staff went above and beyond, and I was particularly impressed by Ana, who always made sure I had a drink in hand.

Location

9.0

The location is fantastic, with a stunning beach area that is well-maintained and not overcrowded. It felt like a little paradise with plenty of lounge options.

Dining

8.0

Dining was a delight! The variety of restaurants and the buffet offered a great selection, though I’d love to see some new dishes added periodically.

Facilities

9.0

The amenities, including the pool, beach services, and spa, were fantastic and well-kept. It's great for families but has quiet areas too.

Charles

United States of America, December 2024

8.0/10

I had a memorable experience at the hotel with beautiful older architecture that gave off a charming hacienda vibe. The staff was exceptional, really going above and beyond to ensure we enjoyed our stay. However, the beach had a significant seaweed problem which made swimming difficult, and the food options could be more varied. Overall, I would definitely consider returning despite these drawbacks.

Rooms

8.0

The rooms were comfortable and clean, though they showed some signs of age.

Service

9.0

The service was top-notch; every staff member we interacted with was attentive and dedicated to making our stay enjoyable.

Location

9.0

This hotel is conveniently located just a short cab ride from the Tulum ruins, which was fantastic for exploring.

Dining

6.0

The dining experience was decent but lacked variety, especially during dinner. The breakfast buffet was good, though.

Facilities

8.0

The facilities, including the pools and common areas, were well-maintained and added to the overall charm of the hotel.

Exceptional staff service

Beach seaweed issue

Charles

United Kingdom, November 2024

8.0/10

I had a fantastic time at this resort! From the beautiful grounds to the attentive staff, everything made my week enjoyable. The entertainment team was particularly memorable, providing fun activities throughout the day and great shows at night. However, the dining experience was inconsistent, with one restaurant not meeting the high standards of the others. Still, overall, the value for the price was impressive.

Rooms

8.0

The rooms were spacious and well-kept, providing a comfortable haven after a long day.

Service

10.0

The service was incredible; every staff member went above and beyond to ensure our needs were met without hesitation.

Location

7.0

The resort is a bit far from Tulum, but I found the serene beach access more than made up for it.

Dining

6.0

While some meals were exceptional, the seaside grill didn't quite live up to the rest of the dining options, which was a letdown considering the location.

Facilities

9.0

The facilities, including the pool and beach area, were beautifully maintained and created a relaxing atmosphere throughout our stay.

Beautiful grounds

Inconsistent dining

Isaac

United Kingdom, November 2024

8.2/10

Our stay at the hotel was truly memorable, located right on Tulum beach with beautiful surroundings. The pools were clean and inviting, and the staff made every effort to ensure we felt welcome. While the dining options were good, they could definitely use some improvement, especially in breakfast variety. Overall, we felt it was a great value for money, despite a few minor hiccups during our visit.

Rooms

8.0

We were upgraded to a Jacuzzi room which was spacious and clean. However, the bathroom had some issues with water containment.

Service

10.0

The service was exceptional, with staff like Limberth, Alfredo, Daniel, and Alberto taking great care of us throughout our stay.

Location

8.0

The location is great, with easy access to the beach, but a bit further from the main attractions, requiring a car or taxi.

Dining

6.0

The dining experience was varied, but I found the breakfast buffet lacking in options and temperature control.

Facilities

9.0

The facilities were well-maintained, especially the pools, which were perfect for relaxing.

John

United States of America, October 2024

8.4/10

We had an amazing experience at this resort, especially given it was our first time staying at a family-friendly place after visiting only luxury resorts before. The amenities, including the Preferred Club access, made our stay luxurious in its own right. However, the service could be a bit hit-or-miss, particularly when it came to communication and wait times. Overall, it offered a great vacation for our family at a reasonable price.

Rooms

9.0

We stayed in an oceanfront suite and it was well worth the upgrade. The room was clean and comfortable, giving us a lovely view of the beach.

Service

7.0

The staff was friendly and very hardworking, but there were some slow response times, especially with room service.

Location

10.0

The resort is located right on the beach, which was perfect for our little one to play in. It also provided a nice escape from the pool chaos, but be prepared for lots of children.

Dining

7.0

The food was generally good with several dining options, but we found the service slow at times and some restaurants were often full.

Facilities

9.0

The beach access and pools were great for families, especially the efforts made to keep the beach clear of seaweed.

Jessica

United Kingdom, October 2024

7.8/10

I had a wonderful time at this resort, enjoying the beautiful grounds and activities. The rooms were comfortable, and I appreciated the excellent service from the staff. However, the beach leaves much to be desired as it's mostly rocky and not great for swimming. Also, we had some food issues that marred our experience a bit. Overall, it's a nice place to relax but make sure you're cautious about the dining options.

Rooms

9.0

The rooms were very nice and comfortable, with a beautiful swim-out pool and a king-size bed.

Service

9.0

The service was excellent; any needs or issues were addressed quickly and courteously by the resort staff.

Location

8.0

The resort is set in beautiful gardens and is easy to access the town of Tulum and its attractions.

Dining

5.0

The food had a lot of choices, but some in our group got sick, so it did raise concerns regarding food safety.

Facilities

8.0

The facilities were quite nice, with two large pools—one for families and one for a quieter atmosphere.

Fred

United States of America, August 2024

7.8/10

Our stay at Dreams Tulum was enjoyable overall. The resort offers a beautiful atmosphere and well-maintained facilities, perfect for families. The rooms were nice but had a few practical issues. The dining options were good, but not consistently outstanding. It’s worth noting that the beach had some seaweed issues, and some dining seating arrangements could be improved.

Rooms

7.0

The rooms were spacious and well-equipped, though the AC was a bit noisy and our TV remote was missing.

Service

9.0

Service was attentive and quick, and the staff were friendly. Our room was cleaned daily without any hassle.

Location

8.0

The resort is set in gorgeous gardens, but it's a bit of a ride to get to Tulum's main attractions, so a car or taxi is necessary.

Dining

7.0

Dining was decent, with the buffet offering lots of variety. While some restaurants aimed for a higher standard, the flavors didn't always match up.

Facilities

8.0

The pool areas were lovely, but it's a shame that the beach had some seaweed issues during our visit.

Eric

United Kingdom, August 2024

6.2/10

Our stay had its ups and downs. The location was beautiful and remote, and the beach was lovely, especially at sunset. However, we faced issues with room logistics and a lack of consistent service. The food was hit or miss, and the atmosphere felt pushy with constant upselling, which dampened the experience for us.

Rooms

6.0

The rooms were okay, but we had issues with noisy nights due to entertainment and problems with the shower when we arrived.

Service

5.0

While the servers were generally great, the experience was hampered by a strong push to attend a sales pitch and some inconsistencies with front desk support.

Location

8.0

The resort felt quite remote, which we liked, and the beach was wonderful, but it's outside of the main attractions.

Dining

5.0

The food was quite average, and our fine dining experiences didn't live up to the hype. It was frustrating to wait long for seating.

Facilities

7.0

The beach was nice and the pools were clean, which we enjoyed; however, their upkeep could be improved.

Ben

United States of America, August 2024

8.8/10

We just returned from an unforgettable stay! The service across the resort was exceptional, with every staff member greeting us with a warm "Hola". The grounds were beautifully maintained, and we loved the beach. Our room was nice, but we had to switch to get a better view. The kids' Explorers Club was a highlight for our daughter! Overall, it was a fantastic vacation, although there were some minor hiccups with the dining options.

Rooms

8.0

We were happy with our ocean view room once we switched. It was comfortable with lovely views.

Service

9.0

Every staff member was incredibly helpful and attentive. Special shoutout to Yesenia, who coordinated our wedding seamlessly!

Location

10.0

The resort is situated in a picturesque area with direct beach access and lovely surroundings.

Dining

7.0

Dining was good overall, but we wish there were more options on the menu, particularly at lunch.